Terms and Conditions – Big Baller Club Casino (Philippines)

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR SERVICES.

1. Introduction and Acceptance of Terms

Welcome to Big Baller Club Casino (operated by [LEGAL ENTITY NAME - REQUIRES CONFIRMATION], hereinafter referred to as “the Company,” “We,” “Us,” “Our,” “Big Baller Club,” or “BBC Casino”). These Terms and Conditions (“Terms”) govern your access to and use of our website bigballerclubph.com (the “Website”), our mobile application (“App”), and all related online casino games and services offered to players residing in the Philippines (collectively, the “Services”).

By registering an account, accessing the Website or App, or using any of the Services provided by BigBallerClub, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, our Privacy Policy, and any specific rules applicable to bonuses, promotions, or games offered.

If you do not agree to these Terms, you must not access or use the Services. These Terms constitute a legally binding agreement between you (“You,” “Your,” “User,” or “Player”) and the Company.

These Terms are governed by the laws of the Republic of the Philippines.

2. Definitions

Account: Your personal player account registered with Big Baller Club Casino.
Bonus: Promotional credits, free spins, or other benefits subject to specific terms and wagering requirements.
PAGCOR: Philippine Amusement and Gaming Corporation, our licensing and regulatory authority.
Personal Information: Data relating to an identified or identifiable natural person, as defined in our Privacy Policy.
Prohibited Activities: Actions violating these Terms, including fraud, cheating, underage gambling, etc. (detailed in Section 9).
RNG: Random Number Generator, used to ensure random outcomes in virtual games.
Services: All online gaming and related services provided via the Website and App.

3. Eligibility

To be eligible to register an Account and use the Services, you represent and warrant that:

You are at least 21 years of age or the legal age for gambling in your jurisdiction, whichever is higher.
You are residing in a jurisdiction where online gambling is legal (specifically targeting the Philippines).
You are legally capable of entering into binding contracts.
You will provide accurate and complete registration information.
You are registering an Account solely for your own personal use and not on behalf of any third party.
You understand the risks involved in gambling and are using the Services for entertainment purposes only.

It is your responsibility to ensure that your use of the Services is lawful in your jurisdiction. We reserve the right to request proof of age and identity at any time.

4. Account Registration and Verification (KYC)

Registration: You must register an Account to use most Services. Provide accurate, current, and complete information during registration. Register Here
One Account Rule: You are permitted only one (1) Account with BBC Casino. Attempts to open multiple accounts may lead to the closure of all related accounts and forfeiture of funds.
Know Your Customer (KYC): We are required by law and our PAGCOR license to verify the identity and age of our players (“Know Your Customer” process). We may request identification documents (e.g., government-issued ID, proof of address) upon registration, deposit, withdrawal, or at any other time deemed necessary. Failure to provide satisfactory documentation may result in account restrictions or closure.
Accurate Information: You agree to keep your registration details (email, phone number, address) updated. Update Profile

5. Account Security

Your Responsibility: You are solely responsible for maintaining the confidentiality of your Account login credentials (username and password). Do not share these details with anyone.
Password: Choose a strong, unique password. We recommend changing it periodically. Change Password
Two-Factor Authentication (2FA): We strongly recommend enabling 2FA if available in your Account settings for enhanced security.
Unauthorized Access: You must notify us immediately via Customer Support if you suspect any unauthorized use of your Account or any security breach. The Company is not liable for losses incurred due to unauthorized access resulting from your failure to keep credentials secure.
Log Out: Always log out of your BigBallerClub account after each session, especially when using shared or public devices.

6. Deposits and Withdrawals

Payment Methods: We accept deposits and process withdrawals using methods suitable for the Philippines, including GCash, Maya, and Online Bank Transfers. Available methods are listed on our Payments Page.
Personal Accounts Only: You must only use payment methods registered in your own name. Deposits from or withdrawals to third-party accounts are prohibited.
Deposits: Minimum deposit limits apply ([State Min Deposit, e.g., PHP 100]). Deposits via e-wallets are typically instant. Bank transfers may take longer.
Withdrawals: Minimum withdrawal limits apply ([State Min Withdrawal, e.g., PHP 200]). Withdrawals are processed back to verified methods where possible. Processing times vary: e-wallets (like GCash) are usually very fast (often averaging 8 seconds after approval), while bank transfers take longer (1-3 banking days typically).
Verification: Withdrawals are subject to completion of necessary KYC verification checks and compliance with bonus terms (if applicable). We reserve the right to request additional documentation before processing withdrawals, especially for larger amounts or first-time withdrawals.
Limits & Fees: Transaction limits (minimums, maximums) apply and can be found on the Payments Page or within the cashier. Big Baller Club generally does not charge fees, but your payment provider might.
Operator Rights: We reserve the right to refuse or reverse deposits/withdrawals if fraud, error, or violation of these Terms is suspected.

7. Bonuses and Promotions

Specific Terms Apply: All bonuses, promotions, free spins, cashback offers, and VIP rewards offered by BBC Casino are subject to specific terms and conditions (including wagering requirements, game contributions, validity periods, maximum bet limits, and maximum withdrawal caps where applicable).
Read Carefully: It is your responsibility to read and understand the specific T&Cs associated with any bonus before claiming or using it. These are available on the Promotions Page or via specific offer links.
Wagering Requirements: Bonus funds usually need to be wagered a certain number of times before associated winnings can be withdrawn.
Bonus Abuse: Any misuse or manipulation of bonus offers (e.g., creating multiple accounts, employing prohibited betting patterns) is strictly forbidden and will result in forfeiture of bonuses and winnings, and may lead to Account termination.
One Offer Per Player: Generally, welcome bonuses and certain promotions are limited to one per person, household, IP address, or payment method.

8. Game Rules and Fairness (RNG)

Game Rules: Individual games have their own rules, which are typically accessible within the game interface. By playing a game, you agree to its rules.
Random Number Generator (RNG): All virtual games (non-live dealer games) on BigBallerClub Online Casino utilize a certified RNG to ensure random and unbiased outcomes. Our platform and games from our licensed providers are regularly checked for fairness.
Malfunctions: In the rare event of a game malfunction, error, or system failure, all bets and payouts related to that event may be voided. We will investigate and resolve such issues fairly based on records. Operator decisions in such cases are final.

9. User Conduct & Prohibited Activities

You agree to use the Services lawfully and ethically. The following activities are strictly prohibited:

Providing false or misleading registration information.
Opening or attempting to use more than one Account.
Gambling while underage (under 21).
Using payment methods not registered in your own name.
Engaging in any fraudulent activity, including chargebacks without valid reason, collusion with other players, or use of stolen payment details.
Using automated software, bots, or any device to manipulate games or the platform.
Exploiting any errors, loopholes, or bugs in the software or Services.
Abusing bonus or promotion terms.
Using the Services for money laundering or any illegal purpose.
Harassing, abusing, or threatening other players or our staff.
Accessing the Services from a jurisdiction where online gambling is illegal.

Violation of these rules may result in immediate Account suspension or termination, voiding of bets, forfeiture of funds, and potential legal action.

10. Responsible Gaming

Big Baller Club PH is committed to player protection and responsible gaming. We provide tools like deposit limits, loss limits, session limits, and self-exclusion options to help you stay in control. We strongly encourage you to gamble responsibly and only bet what you can afford to lose. If you feel gambling is negatively impacting your life, please utilize our tools and seek help from support organizations.
➡️ Visit Our Responsible Gaming Page

11. Intellectual Property

All content on the Website and App, including text, graphics, logos, images, software, and the Big Baller Club brand itself, is the property of the Company or its licensors and protected by copyright and intellectual property laws. You are granted a limited, non-exclusive license to access and use the Services for personal, non-commercial entertainment purposes only.

12. Privacy Policy

We collect and process your personal information in accordance with our Privacy Policy. Please review it carefully to understand our data practices.

13. Disclaimers & Limitation of Liability

The Services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.
We do not guarantee uninterrupted, error-free, or secure access to the Services at all times. Maintenance or technical issues may occur.
We are not liable for losses caused by user error, misunderstanding of rules, or factors beyond our reasonable control (force majeure).
To the fullest extent permitted by law, our liability for any claim arising out of or relating to these Terms or the Services shall be limited to the amount wagered by the user giving rise to the claim or a maximum aggregate amount.

14. Termination

By You: You may close your Account at any time by contacting Customer Support, provided you have no outstanding obligations.
By Us: We reserve the right to suspend or terminate your Account immediately, without prior notice, if you breach any of these Terms or if we suspect fraudulent or illegal activity. We may also close accounts for business or regulatory reasons with appropriate notice where feasible.
Consequences: Upon termination, access to Services ceases. Handling of remaining funds will be subject to verification checks, bonus term compliance, and regulatory requirements. Funds obtained through fraudulent means or breach of terms will be forfeited.

15. Changes to Terms and Conditions

We may amend these Terms at any time. Significant changes will be communicated by posting the updated Terms on the Website/App, potentially with a notification. The “Last Updated” date indicates the latest version. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms. It is your responsibility to review the Terms periodically.

16. Governing Law and Dispute Resolution

Governing Law: These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.
Jurisdiction: You agree that any legal action or proceeding arising out of or related to these Terms or the Services shall be brought exclusively in the competent courts of the Philippines or resolved through alternative dispute resolution mechanisms agreed upon by both parties.

17. Contact Information

If you have any questions regarding these Terms and Conditions, please contact Big Baller Club support:

Email: support@bigballerclubph.com
Live Chat: Available 24/7 on the Website and App.
Via our Contact Page: Contact Us

18. Miscellaneous

Entire Agreement: These Terms, together with the Privacy Policy and any specific Bonus/Game Rules referenced herein, constitute the entire agreement between you and the Company.
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Disclaimer: This document outlines the Terms and Conditions for using Big Baller Club Casino’s services. It does not constitute legal advice. Users are encouraged to read carefully and seek independent legal counsel if they have questions regarding their rights and obligations.

Terms and Conditions – Big Baller Club Casino PH